It’s a great time to be creating eLearning; development tools continue to evolve, and a new player on the scene is a real game-changer–especially if you need high quality mobile learning. As if Storyline wasn’t great enough, with their new Articulate 360 suite, Articulate now offers us Articulate Rise. The main difference between Storyline and Rise is this: Rise is an entirely online course development tool, and the content published from Rise features a fully responsive design. That means whether your learners access a Rise course using a laptop, desktop, tablet, or smartphone, Rise automatically detects the type of device and delivers the course optimized for viewing on that type of device! It’s practically magical.
Now, Rise can’t currently compete with Storyline in terms of more advanced features and types of interactions, but for basic, linear informational courses needing a bit of stylish interaction, Rise offers a number of elegant templates and a lot of room for creativity. And because it’s template-driven, it means building a course with Rise takes less time–and less money. Of course, you can still add your own branding and color scheme.
Another difference to keep in mind: since audio files do not autoplay on mobile devices, so any audio you include in a Rise course will require the learner to click to hear the audio file. But that’s a small price to pay for eLearning content that looks great on any device. (And of course you should never put critical information only in audio for any eLearning course.) Thanks to tools like Rise, high quality mobile learning is now within every company’s reach. And Articulate continues to enhance the features of Rise, so this is truly only the beginning.
Click on the image in this post to see the sample Rise course I created. It’s an updated version of my eLearning Overview. This brief course will walk you through the process of creating eLearning–and give you a great look at Rise in action at the same time. I think you’ll agree it’s quality eLearning in a very stylish package. I’ve already used Rise with some of my clients, and they are thrilled with the results. Take my sample course for a spin, and let me know what you think!
If you want to learn more about Rise, it will be one of the tools we discuss at our next ATD NYC eLearning SIG meeting on Wednesday, July 26th. Watch the ATD NYC web site for details and to register.
My schedule these days is busy enough that I’m not always able to take part in the weekly eLearning Challenge over on the Articulate Forums. But there have been a couple recently I couldn’t resist as a voiceover artist.
For one challenge, the task was to create a simple example of a soundboard; in other words, a single slide that offers various soundbytes when you click on objects. The other challenge was to create a voiceover portfolio. I decided combining the two challenges would be a perfect way to create a little reminder of the variety of voiceover styles I offer.
Creating the Soundboard:
I sourced some fun graphics from the various free icon sites, gave them all the same kind of shadow in Powerpoint, and then used Articulate Storyline 2 to put together my simple soundboard. In Storyline, it took me all of two minutes to select all my arranged icons and convert them to a button set–meaning only one button can be clicked at a time. Storyline automatically created my “Selected” and “Visited” states for each button. To the viewer/listener, everything happens on a single slide. On the back end, I’m actually housing each audio clip on its own sublayer. That way the audio will automatically stop when the visitor clicks a different icon to explore a different audio clip.
I also decided to forego the traditional “player” frame, designing this sample to appear frameless instead by making the player elements transparent. The result is simple and clean.
Think of all the creative ways you could present a lot of information on a single slide this way in your next eLearning project–for example, a series of motivational clips from your company’s senior executives. It’s interactive, it’s fun, and if you have good audio clips, it can also be memorable. And isn’t that what you want your eLearning to be?
About my VO Work:
When I’m asked about the “quality” of my voice, I generally respond: it depends on the project! For typical eLearning narration, my voice is warm, confident, and encouraging. For other projects, I can provide a much more quirky, character-driven voice. I always suit my VO to the project. I love recording in studios with an engineer running the booth. But for a lot of my projects these days, I work out of my home office/studio. I keep things simple: I start with a high-quality MXL USB.009 mike, which has a headphone jack on it. That way I can listen via headphones as I record without dealing with the half-second audio playback delay that USB causes. I use a foam soundproofing box, a pop filter (to minimize “popping” from plosives like “b” and “p”), and Audacity or a similar audio recording software. When it comes to finalizing my VO clips, I always use a noise removal filter to take out any subtle room sounds, and of course I cut out any background clicks or other noises I might have made while recording. I take out some breaths, and leave others in–I find that removing all the breaths make the recording sound less human and immediate. I also normalize all the tracks for consistent final sound levels. I believe strongly that the better performance you give, the less editing you need to do–and that translates into better-sounding VO!
Click the image on this post to have a listen–and if you need my voice in your next project, you know where to find me!
This week’s eLearning Challenge on the Articulate forums was to create an animated GIF image file. There was a further requirement that it be a “reaction” shot–the kind of thing you see all over the internet these days. I decided rather than using goofy footage from a popular film or television show (which can introduce all sorts of rights issues), I would create a few quick animated GIFs that were motivational, and could be used safely in a business’s eLearning project without (a) fear of offending anyone or (b) fear of legal action.
Of course, then I needed to fill the gap between knowing what I wanted to do and knowing how to do it. I’ve never created an animated GIF before. I figured it would be great if I could leverage some of the cool animations that come built into Apple’s Keynote software, and simply capture something quick in animated GIF format. (Of course I could have taken the same approach with PowerPoint, but I like the animations better in Keynote–now if only Articulate Storyline could import from Keynote!!) A quick Google search later, I learned about a free program available from the Mac App Store called GIFGrabber. The reviews were great, so I downloaded it and gave it a test drive.
Turns out, while the features are very limited, it was as easy to use as advertised. I simply added my text to a slide, chose Keynote animations, then used GIFGrabber to capture the animations playing. I didn’t have much time, so I simply created three motivational messages, and used the same fun animations for each. Between the font and animation options, the possibilities are almost endless.
I also learned that when posting animated GIFs online, you need to post them at full size in order for them to play. WordPress was eager to downsize them, but I quickly realized that was stopping the animation.
I’m sure with some playing around I could reduce the file size, etc. But for now, here they are. If you like them, feel free to download and use them in your own eLearning projects.
Congrats! You win!!
This week’s eLearning Heroes Challenge on the Articulate Forums was all about course navigation. And you know what? It’s always a good time to talk about navigation. If you are still creating all your eLearning courses with a strictly linear path, then you’re missing a major opportunity to engage adult learners.
I know what you’re thinking: “But it’s a Compliance course, and people just need to get through it as quickly as possible.” Change your mindset. Free yourself and your courseware from the limits of linear thinking. Regardless of the topic, you need to make your learning interesting and engaging for your learners, or they won’t remember your key points a minute longer than the answer to the last quiz question.
Sure, sometimes a linear 1-2-3-4-5 etc. progression of slides makes the most sense. But if you’re looking to involve your learners, and encourage them to remember your information, help them invest in the course, even just a little bit.
How do we do this? In this simple sample, I give the learner free choice to decide on the order of topics, and use branching to deliver the content, while still ensuring that they complete all the material successfully before moving on through the course. Offering them the opportunity to explore as they please is a small gesture with a large impact.
Adult learners like a course better if it gives them at least a little bit of autonomy, the ability to make their own choices. Think about it–do most people really like to be told what to do, or where to go? Even in a Compliance course, where the stakes for demonstrating mastery of the topic can be high, you can still give your learner some choices.
You can also entertain and engage your learner while you’re at it. I regularly recommend using a scenario-based approach to learning. Why? Because everyone loves a good story, for one thing. And a good story can offer opportunities for you to involve the learner in creating the outcome you seek.
In the example I’m sharing here, I’ve created a very basic template in Storyline 2 that you could use for a Compliance course, or any other type of course. I’ve picked the topic of Information Security, which is a concern for all businesses, regardless of size. I kept the look and feel very neutral and professional. I present a simple menu page that introduces three characters, and invites the learner to click on the characters in whatever order they choose, to explore a risk scenario and help that character avoid making a terrible mistake. So without overdoing it, I’ve introduced a story element, and a little bit of drama to pique the learner’s interest. In my sample, I’ve set up a simple one-slide scenario and one quiz question for each character’s path, but obviously you could do a lot more if needed–although remember that brevity is always a goal.
Using characters introduces a human element. Making up a real-world scenario the learner would easily recognize makes that character and situation all the more real. Asking the learner to step in and prevent the character from making a big mistake involves them in affecting the outcome of an event they feel could actually happen in their workplace. Note my word choice there: regardless of the topic, you need to get your learners to feel something if you want them to remember.
In this sample, I’ve set up the questions to allow infinite attempts. You could also add meaningful feedback for wrong choices to enrich the experience. What you’re subtly doing is making your points, and allowing your learner to explore and fail in a safe environment, while setting them up to succeed, even if they miss on the first try. And when they succeed, I congratulate them and award them a badge for preventing a disaster (a little touch of gamification).
Once they explore all three scenarios, and earn all three badges, then and only then, a button appears inviting them to move ahead with (or perhaps complete) the course. Isn’t that a lot more interesting than rigidly controlling the navigation and forcing your learner to proceed 1-2-3-4-5 in lockstep? This way, you’re still subtly controlling the environment and the learner’s experience. You’re still ensuring they cover all the material. But you’re giving the learner a stake in the game, allowing them to make choices, engage with your content, and come out as heroes.
Next time you start a project, try looking at your course content and navigation in a new light. Consider:
Sure, creating a course with branching takes a bit more work to design and build. But the end result will be a course that your learners might actually enjoy and remember!
To view the sample template in action, click the image at the top of this post.
Here’s a high-level look at this simple template’s structure:
Admit it. Sometimes nice, bland characters aren’t all that interesting or engaging. I’ve been an actor for more than 30 years, and I’m a character actor, which means I don’t play those handsome, kind-hearted “leading man” roles. I play the offbeat people, which suits me perfectly. Ask any actor you know whether he or she would rather play the hero or the villain. I’ll bet you at least 75% will answer: “The villain, of course!” That’s because the villains tend to be a lot quirkier and more interesting, and therefore more memorable to the audience. And we all want to be remembered, right?
Yet when it comes to creating memorable narrator/host characters for eLearning, most corporations are afraid of presenting a character who is anything other than clean-cut, polite, and endlessly reassuring. After all, companies assume the narrator should always act as a direct representative of the company, and model only the best of corporate behaviors. But think about it: a lot of the workforce today has grown up glued to shows like The Simpsons, South Park, and Family Guy. Audiences have always loved characters with a few rough edges, and I think that’s truer now than ever.
Over on the Articulate Forums, last week’s eLearning Heroes Challenge from guru David Anderson was to create a sample teaching a few elements of good grammar. I’ll freely admit that I’m one of those people who silently corrects other people’s grammar in my head all the time, so even though I was busy, I had to accept that challenge. And for some reason, thinking about teaching grammar made me think about Lewis Carroll’s famous poem Jabberwocky–a poem that can’t be criticized for any grammar issues, because it’s made up of nonsense words! Go figure. But the Jabberwock creature of the poem seemed like a good model for someone who is monstrous about insisting on good grammar.
So I decided to create a grammar teacher who is anything but sweet and supportive. He’s an obnoxious, unapologetic grammar nerd. Or, as I coin the term in my new interactive eLearning sample, a Grammarwonk. And I decided to write a “riff” on the famous poem while I was at it.
Click the image on this post, or go to my eLearning Samples page, and see if your own grammar skills can tame the Grammarwonk. And then think about the world of possibilities that opens up for your eLearning when you consider using more colorful–and sometimes, even less pleasant!–characters for your next project. Of course, sometimes you need to walk the straight and narrow corporate line. But then again–maybe that’s exactly when you shouldn’t. Remember: learning is best when it also works as entertainment. That’s a simple fact of human nature. Get in touch with me, and I’ll help you leverage that fact for your next project!
PS: Make sure you click on the little “i” info button on the last slide for some cool “easter egg” information.
I got carried away again. The Articulate eLearning Heroes Challenge (#50) for this week was actually very simple: create an image of a workspace using the very popular (thanks, Apple) flat graphic design style. Easy, right? This is actually not a style I’ve really embraced, so that made it a good reason to take on the challenge. But as Articulate’s Tom Kuhlmann had just released a set of flat graphic assets for free use, I didn’t want to replicate what he had already done. That made it even more of a challenge.
Creating some flat graphics was more fun that I expected! For instance, I started making a flat photo frame with four images in it, and when I had it in front of me, I realized that if I put a blue gradient into each of my four rectangles, the picture frame suddenly became a window to the outside world. Granted, I can be easily amused. Eventually, I changed the window to a cork board because I needed the real estate. But it was surprisingly fun playing with simple shapes and assembling them in various ways to create other objects. Even so, graphics for their own sake wasn’t holding my interest long term. So I decided to make it an interactive, exploratory workspace sample, and to give it a specific context.
Suddenly, Articulate released the long-awaited Storyline version 2! I opened it up and laughed–the entire interface now boasts a “flat” design! Once I started looking around, I got lost, the way I get lost when I walk into Costco and see all those big, long aisles and all those shelves…. So while I’ve barely scratched the surface of the nifty-looking new features, I did find time to incorporate two motion paths, and a slider. Motion paths were pretty easy to sort out; wrapping my head around the workings of the slider was a learning experience for me. But the end result is quite fun. I also incorporated an elegant calculator, courtesy of eLearning Locker. Creating a mini, flat version took some time, but arranging the little squares became a kind of zen exercise.
Anyway, better late than never, here is my submission for the flat graphics challenge. My thought was that something like this could serve as the beginning of a new manager training program. After the manager explores the workspace, then we could present them with a number of different scenario-based challenges, using the team characters and information introduced in the workspace. Branching would make it possible to play out different sets of results from the manager’s choices. I know, I could have stopped with just creating a flat workspace. But once the ideas start percolating….
To launch my new sample, just click on the image in this post.
Thanks for another fun challenge, David Anderson!
This week’s eLearning Heroes challenge (#48) on the Articulate Forum is all about the basics of Storyboarding. This is an essential topic, and one always worth revisiting! Here are the questions posed by moderator David Anderson of Articulate, and my answers:
How do you define scripting, storyboarding, and prototyping?
Scripting: I define “scripting” as the proposed wording of the voiceover script that will be used, slide by slide. Some people include the onscreen text in this definition. As long as you’re clear and consistent with your clients, so that everyone is on the same page, either can work. But coming from a performing arts background, for me the script is what is said.
Storyboarding: This is another term that comes from the performing arts, specifically the movies. Filmmakers typically have a visual shot-by-shot “storyboard” based on the written script, including visual mockups (even just stick figures) making it clear what the visual (and emotional) event is for each frame: an explosion, a look of surprise, a handshake, a close-up of an eye with a tear rolling down, etc. The storyboard is the blueprint for what the cinematographer and his or her camera crew will be looking to replicate faithfully on film. The same is true for eLearning: the storyboard represents slide by slide (or frame by frame) what the learner will encounter in the finished course–including onscreen text, visual/media elements, notation of any actions/interactions, and the voiceover script.
Prototyping: Even if you create a highly visual storyboard, it’s still only a static blueprint of what you (or your developer) will be building in your eLearning development tool. Before you develop a whole course, always develop a working prototype–a few sample slides (say 2-5) from your storyboard that give your client a “feel” for what the learning experience will be like hands-on for their target audience. It should include draft onscreen text, image(s), and a sample interaction and/or quiz question that you plan to use. If time allows, and the client doesn’t know your work, scratch audio can be helpful, too. But for a quick prototype, it’s mainly about the look and feel.
Which method do you prefer?
I view these three elements as complimentary components of a whole, so to me it’s not an either/or situation. I use them all, and recommend that you do the same.
Do you use different types of storyboards? When do you use each?
I try to keep my process as simple and client-friendly as possible, so I use the template that best suits the project.
For soft skills training (ex: compliance, orientation, policy, etc.) I typically use PowerPoint, because every client is comfortable with it. I put the text and images on the slide, with an appropriate marker for any proposed interactive element. In the Notes section, I put the voiceover script for that slide, and in a separate bracketed paragraph, any developer notes–for instance, explanation of how an interaction will play out, how onscreen elements will appear or disappear, and align with the voiceover script. Clients can add their comments, and then once we have finalized the storyboard document, I strip out the bracketed developer notes. An alternative I sometimes use if time is tight: I storyboard right in my developer tool, then use the Word export to create a very basic storyboard document that the client can mark up. The drawback to this approach currently is that while the client can mark up the voiceover script, they cannot edit the text on the slide in the Word document, because it’s just a static image.
For simulations, I have created a separate (but still simple) MSWord template with columns for Audio File Name, Process Step #, Voiceover script, Action, and Comments. This serves as my “shooting script” when I capture the step-by-step screens needed for the simulation, and ensures that I’m not missing a step or interaction. Since there aren’t any visuals to use for a simulation storyboard until I record the screen captures, I will typically capture just one screen and mark it up with sample text, highlights, arrow, etc. as a style guide, so that the client understands what the look and feel of the whole simulation will be before I do the full set of captures. I’m including a screenshot sample of both kinds of storyboard templates with this post. Tip: I always record my audio separately, in a standalone audio tool (Audacity, Audition, etc.) rather than in the developer tool.
How do you storyboard interactivity?
When I have a slide with an interaction, I will typically draft the basic proposed interaction in my developer tool (for example, Articulate Storyline), and then I will do one of two things: (a) paste static screenshots onto slides in my storyboard, or (b) create an Mp4 clip of the full interaction, so that they can understand and evaluate the look and feel of the interaction. I use SnagIt for the Mp4 mini-movies, as Storyline currently doesn’t output to Mp4–something that hope will be in the next version! As I noted above, I typically include one sample interaction in my prototype, so that the client can interact with it hands-on and decide if that approach suits their target audience. Once the client is happy with the overall proposed look and feel of how interactions will be presented in the course, then a single screenshot of the interaction, along with a description in the Notes section, will usually suffice after that.
What are your top three storyboard tips for new course creators?
Thanks for another terrific challenge, David! Now, I’m going to pose a challenge to Articulate in return. I have submitted this as a feature request, and think it would be enormously helpful to all Articulate Storyline users and their clients: Add a Developer Notes tab to the development stage (the content on this tab would never output in the published course), and adapt your Word export feature so that it outputs both the Notes (voiceover script) and any Developer Notes in their own cells below the slide image. Finding a way to make the output images editable in the Word document would be a real bonus, too! Then the Word export feature would become an even better storyboarding tool, saving a lot of people time and money.
Folks: If you find my thoughts on this topic useful, I encourage you to leave a comment on this post. And consider subscribing to my newsletter using the form on the right side of this site. It’s free. It’s quarterly. And there’s no spamming involved. Ever.
David Anderson, that clever devil also known as Community Manager over at the Articulate Forums, has gotten me hooked on his eLearning Challenges. Time doesn’t always permit me to join in, but I did last week, and here I am again this week. Maybe it’s the start of a trend.
This time the challenge was to publicize our eLearning portfolios. Well, sure–why not! While the content I create for my clients is always proprietary and cannot be shared online, I have created a few sample eLearning treats for you to experience, explore, and enjoy on the eLearning Samples page of my web site. I’m always adding new items when my schedule allows, so if you haven’t checked it out lately, see what you think, and let me know! An eLearning Portfolio is an organic, ever-changing thing.
In addition to providing access to our portfolio, each of us was asked to create appropriately sized graphics to advertise our work, and to post them on the media we use. I’m not currently a Pinterest user, but I created my graphic, posted it on David’s Facebook link, and I tweeted it on Twitter.
I had to laugh at the number of us in the Forum group who have been wanting to get around to this little bit of shameless self-promotion for some time–but real life projects tend to get in the way. It took David’s challenge to spur us into action. And luckily a bunch of us were able to take up the challenge this time. It’s great to see all the different styles of portfolios people have created, many of them like me using Articulate Storyline for the samples.
Thanks for another great (and very useful) challenge, David!
This week’s eLearning Heroes’ Challenge on the Articulate Forum (Challenge #47, for those of you who are counting) was to create a quick sample of a call center module. After all, sooner or later most customers have a need for some form of call center training. Thanks, moderator David Anderson, for another great challenge!
Since I believe that people learn best when they’re enjoying themselves, I decided to take a humorous route. I chose to leverage the nifty avatar characters that come packaged with Articulate Storyline (each character has some images on headset; invaluable for call center trainings–and something missing from their photo character images). And since I was going for a spirit of fun, I chose to use a great set of comic book layout templates that are also available to download from the Articulate Forum.
The result is brief–it’s only a sample, after all–but packs in four different scenarios and a whole bunch of good advice for the call center trainee. For a real training, lots of things could be expanded–for example, the feedback could be customized to each scenario. I could add a badge or point system based on the learner’s performance. Sound effects could heighten the experience. Background colors and settings could add another layer. You get the idea. Here I present only the all-important opening interaction with the call center rep and the customer, but for a real project I would build out a longer interaction, branching with each question with varying customer responses, based on how well the call center trainee handles the customer. And of course, the comic book approach is just one of many–but it would resonate particularly well with a population that enjoys comics and graphic novels.
If you have a couple of minutes to spare, check out my new sample. It may give you some good ideas. And it’ll almost certainly give you a chuckle. You can click here to view all my eLearning samples, or click the image to launch just this one demo.
As you may know, I enjoy using Articulate Storyline to create eLearning solutions for my clients. And Articulate has built up an impressive eLearning Heroes community of users on their web site. Each week in the forums, Community Manager David Anderson posts a new eLearning challenge. Anyone who has a little spare time is invited to participate.
I’m usually too pressed for time to join in, but I’ve enjoyed checking out some of the creative solutions other community members have offered on the various challenges. This week, however, the challenge was about audio setup tips, and while I was late to the game, I had an hour to spare. After all, I’m an actor and I do professional voiceovers. So I jumped in and came up with a response.
The challenge was to provide three things:
I decided it would be fun to combine all three by creating an interactive photo of my desktop. Now you get a peek at just how messy my desktop can get! I took a photo of my setup, then opened it in Storyline, and used their Markers feature to add 16 interactive points of interest. You can explore one or all of them. Mousing over a marker provides a description, and clicking on it opens a window with more details and helpful tips. (Granted, I provided more than three tips!)